Frequently asked questions regarding artwork

1.   There is an abundance of freelance artworkers out there, what benefits would there be to using your artwork service and what makes you any different from the rest?
We have been producing artwork on a trade basis for many years. We are established, quick, reliable and incredibly competitive. We can take a brief on a project and work on all or part of the project in house. We work in the latest versions of industry standard desktop publishing software and keep our systems fully up to date. All our work is backed up daily and versions can be provided in the event that you need to perform a recovery from our archives.

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2.   I've used freelance artworkers before and they have proven to be unreliable or inconsistent what makes your service any better?
Unlike an individual freelance artworker or human resources agency we have multiple staff in our office that can share the workload and provide consistent results. Our staff are all trained in the latest applications and share common working practices. Unlike most freelancers our service does not suffer disruption due to holidays breaks or over subscribing to many contracts.

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3.   I'm a liltte uneasy about contracting out my projects to another creative company, how can I be sure you will not approach my clients directly?
We operate under total discression and if required we can provide non disclosure contracts that both parties sign. This protects your interests and legally binds us not to approach your clients, providing you with total peace of mind.

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4.   What applications and file types can you work with?
We work with all the latest versions of the industry standard desk top publishing applications, including Adobe Illustrator, Adobe Indesign, Adobe Photoshop, QuarkXpress etc. We also are competent in Apple and Microsoft applications such as Apple Pages, Apple Keynote, Microsoft Publisher, Microsoft Powerpoint. 3D applications such as Alias Maya, Autodesk 3D Studio Max and E-on Vue5.

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5.   Do you work on both PC and Apple Macintosh platforms?
Yes we work on both platforms. Our preferred platform is the Apple Macintosh but our office contains an equal amount of Mac and PC workstations. Infact every worker in our office has both an Apple Macintosh and Dell PC workstation on their desk.

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6.   What areas of expertise does your artwork service cover?
We are experts in page layout and multipage document setting, in either Adobe Indesign or QuarkXpress. We can produce digital illustrations and 3D renderings in Illustrator or 3D packages.

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7.   Do you offer a photoretouching service?
Yes, we are elite at photoretouching and photocompositing, montage, cutouts and photoshop special effects. We have completed photoshop work for many bluechip companies as a result.

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8.   Can you offer design as part of the service?
Yes we offer design as part of our creative services. We are more than willing to assist with design and artwork as a combined solution.

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9.   What are your rates / charges?
Our standard rates of artwork are incredibly competitive. We will always provide an estimated time and cost based on a brief. The more detailed the brief and organised the material, the more accurate the quote.

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10. Do you offer price breaks for charity and voluntary organisations?
Yes we offer a 20% discount to registered charity and voluntary organisations, we offer a 30% discount to Princes Trust businesses in their first year of trading.

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